Privacy Policy
Last Updated: October 2023
This privacy policy (“Privacy Policy”) explains the when, how and why when it comes to
processing of your personal information on the FLEXEMATiC INC.
( FLEXEMATiC”)
software, and sets out your choices and rights in relation to that information. Please read
this carefully it is very important for you to understand how we collect and use your
information, and how you can manage it.
If you do not agree to the processing of your personal information in the way this
Privacy Policy describes, please do not provide your information when requested
and stop using the
software
. By continuing to use the
software
you are
acknowledging our rules regarding your personal information as described in this
Privacy Policy.
1. The Types of Personal Information We Use
This section describes the different types of personal information we collect from you and
how we collect it. If you would like to know more about specific types of data and how we
use that data, please see the section below.
The following is a high-level summary of the types of personal information we use:
Information you provide to us
When you submit personal information through our software or contact us using the
contact information specified in this Privacy Policy, you provide us with certain information
in relation to your enquiry.
Children
Children must not use the Webpage for any purpose, except where their parent or
guardian has provided consent.
By children, we mean users under the age of 18 years old.
We do not knowingly collect personal information from children for any purpose. If you
believe that we have personal information of a child without parental/guardian consent, or
if you are the parent or guardian of the user and wish to withdraw consent, please contact
us at info@flexematic.com and we will delete such information.
2. How We Use Your Personal Information
This section provides more detail on the types of personal information we collect from you
and why.
When you submit an enquiry to us, in order to contact you and handle your questions, we
will in accordance with the law only collect information that is strictly necessary and will
not use it for other services. The specific information collected is as follows:
Personal Information
Use
Information you provide to us.
Enquiry Information:
First Name
Last Name
Company Name
Role
Work Email
Phone Number
Country
We use this information to understand who is
making the enquiry, what the enquiry relates to
and to contact the person who made the enquiry.
3. How We Store and Share Your Personal Information
We will follow legal provisions and regulations strictly, and will take strict and secure
protective measures to safeguard your rights in accordance with this Privacy Policy.
Only where reasonably necessary will we share your personal information. Situations
where this occur are:
Companies within our corporate group who process your personal information in order
to respond to your enquiries. All related group companies may only use your personal
information in accordance with this Privacy Policy.
Regulators, judicial authorities and law enforcement agencies, and other third
parties for safety, security, or compliance with the law. There are circumstances in
which we are legally required to disclose information about you to authorities, such as to
comply with a legal obligation or processes, enforce our terms, address issues relating to
security or fraud, or protect our users. These disclosures may be made with or without
your consent, and with or without notice, in compliance with the terms of valid legal
process such as a subpoena, court order, or search warrant. We are usually prohibited
from notifying you of any such disclosures by the terms of the legal process. We may seek
your consent to disclose information in response to a governmental entity’s request when
that governmental entity has not provided the required subpoena, court order, or search
warrant. We may also disclose your information to:
o enforce our terms and conditions and other agreements, including investigation of any
potential violation thereof;
o detect, prevent or otherwise address security, fraud or technical issues; or
o protect the rights, property or safety of us, our users, a third party or the public as
required or permitted by law (exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction).
A third party that acquires all or substantially all of us or our business. We may also
disclose your information to third parties if we either: (a) sell, transfer, merge, consolidate
or re-organise any part(s) of our business, or merge with, acquire or form a joint venture
with, any other business, in which case we may disclose your data to any new owner or
other third party involved in such change to our business; or (b) sell or transfer any of our
assets, in which case the information we hold about you may be sold as part of those
assets and may be transferred to any new owner or other third party involved in such sale
or transfer.
4. The Security of Your Personal Information
We are committed to maintaining the privacy and integrity of your personal information no
matter where it is stored. We have information security and access policies that limit
access to our systems and technology, and we protect data through the use of
technological protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to
protect your personal information, the transmission of information via the internet is not
completely secure. In the event of a security incident such as a personal data breach, we
will initiate an emergency plan to prevent the magnification of the security incident, and
will notify you via push notifications, announcements, etc.
5. Data Retention
We do not keep your data for longer than is necessary unless we are required to do so
under law. We will retain your information as follows:
Information you provide to us when submitting the enquiry form or contacting us using the
details specified in this Privacy Policy: until your enquiry is resolved, and then erased
within one hundred and eighty (180) days of such resolution, unless you agree to have
this data retained and receive more information in the future.
If we are required to retain your information beyond the retention periods set out above,
for example to comply with applicable laws, we will store it separately from other types of
personal information.
6. Your Rights
You have legal rights in relation to the personal information we hold about you (to the
extent permitted under applicable laws and regulations). You may request access or
corrections to the data we process about you.
To exercise any of your rights, please contact us at info@flexematic.com
Please note that the Webpage does not engage in any personalised advertising. Any
emails sent are in response to enquiries submitted by you and are service messages only.
7. Contact & Complaints
Questions, comments and requests regarding this Privacy Policy are welcome. We have
set up a personal data protection team and assigned a designated personal data
protection officer. If you have any questions, complaints, or suggestions about this Privacy
Policy or data protection-related matters, please contact the data protection officer (the
person in charge of personal data protection) for purposes of compliance with the
applicable privacy law. The data protection officer can be contacted
at info@flexematic.com.
In the event that you wish to make a complaint about how we process your
personal information, please contact us in the first instance
at info@flexematic.com and we will endeavour to deal with your request as soon as
possible.
8. Changes
If we make any changes to this Privacy Policy we will post the updated Privacy Policy here.
Please check this page frequently to see if there are any updates or changes to this
Privacy Policy.